Throughout this time he has always maintained the firm’s focus on:
- putting the client first;
- giving a service;
- embracing change; and
- above all, adhering to the “City” motto: “My word is my bond”.
More recently Charles has delegated individual client work to other experienced stockbrokers within the firm (who he says: “are much better than him”). However, he remains committed to the firm in his role as Chairman, continuing to offer his knowledge, experience and guidance to the business.
Charles has also been able to do his bit for the county of Norfolk, having been High Sheriff, and a Deputy Lieutenant.